Complaints
Who to contact, what happens next, and how long each step is allowed to take.
Grievance Officer
- Name
- To be appointed
- Acknowledged within
- 24 hours
- Resolved within
- 15 days
Data protection contact
For anything about your personal data — access, correction, erasure, withdrawal of consent — privacy@moneylingo.in.
What we treat as a complaint
Anything: a factual error in a lesson, a calculator giving a wrong answer, a broken page, a concern about how your data was handled, or content you think crosses from education into advice. The last one especially — if a page reads as if it is telling you what to do, we want to know, because that is a line we intend to hold.
If you are not satisfied
For data protection matters you can complain to the Data Protection Board of India. For anything relating to a financial product itself, the regulator depends on the product — our help page lists every official channel.
Pre-launch note. The Grievance Officer must be a named individual reachable in India before the site goes live. The address above is not yet monitored.